🔒 Privacy Policy

Your privacy is important to us. This policy explains how SugharaIQ collects, uses, and protects your information when you use our platform.

Last Updated: December 05, 2025

1. What We Collect

When you browse SugharaIQ, we automatically collect basic technical information to provide and improve our services. This includes:

  • Technical Data: IP address, browser type and version, device information, pages visited, and time spent on pages
  • Account Information: When you create an account, we collect your email address, name, and any optional profile information you provide
  • User Content: Questions you bookmark, notes you create, comments you post, and practice sets you build
  • Form Submissions: Information provided through contact forms, newsletter signups, or other interactive features
📌 We Never Collect: Your passwords are securely hashed and never stored in plain text. We don't sell your personal information to third parties.

2. Logging & Analytics

We use server logs and analytics tools to maintain security, diagnose issues, and understand how our platform is used:

  • Server Logs: Essential for security monitoring, error diagnosis, and preventing abuse
  • Analytics Tools: Privacy-friendly analytics (such as Google Analytics) help us understand aggregate traffic patterns, popular content, and user behavior trends
  • Performance Monitoring: We track site performance metrics to ensure fast loading times and optimal user experience
🔍 Privacy-First Approach: Analytics tools provide aggregate, anonymized data. They do not give us access to your private information, browsing history outside our site, or personal details.

3. Advertising & Cookies

To provide a better experience and support our platform, we may use cookies and similar technologies:

  • Essential Cookies: Required for site functionality, authentication, and security
  • Analytics Cookies: Help us understand how visitors interact with our platform
  • Preference Cookies: Remember your settings and preferences (theme, language, etc.)
  • Third-Party Services: Future integration of services that may use cookies for personalization and performance measurement
🍪 Cookie Consent: When third-party advertising or tracking cookies are used, a consent banner will appear to inform you and allow you to manage your preferences. You can control cookie settings through your browser.

4. Data Retention

We retain your data only as long as necessary to provide our services, maintain security, and improve our platform:

  • Account Data: Retained while your account is active. You can request account deletion at any time
  • User Content: Bookmarks, notes, and practice sets are stored as long as you maintain an account
  • Log Files: Retained for security and diagnostic purposes, typically for 30-90 days
  • Analytics Data: Aggregated and anonymized data may be retained longer for trend analysis
  • Contact Forms: Retained until you request removal or as needed to maintain our relationship
🗑️ Your Rights: You can request access to, correction of, or deletion of your personal data at any time by contacting us through our contact form.

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: Data transmitted over the internet is encrypted using SSL/TLS protocols
  • Secure Storage: Passwords are hashed using secure algorithms and never stored in plain text
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Regular Updates: We regularly update our security practices and systems to address emerging threats
⚠️ Security Notice: While we take security seriously, no method of transmission over the internet is 100% secure. Please use strong passwords and keep your account credentials confidential.

Questions About Your Privacy?

We're here to help! If you have any questions about this privacy policy, your data, or your rights, please don't hesitate to reach out.

Contact Us
Ready to level up? Start Practice